Terms of Service

These Terms of Service (“Terms”) govern your use of Badminton Clubhouse, a multi-tenant platform operated from the United Kingdom that helps clubs, leagues, counties and players in UK badminton run their day-to-day activities. By creating an account, joining a club workspace, or using any part of the service, you agree to these Terms.

Who we are

“Badminton Clubhouse”, “we”, “us” and “our” refer to the operator of the platform reachable at badmintonclubhouse.com. You can reach us at hello@badmintonclubhouse.com.

Who can use the platform

You must be 13 or older to create a player account directly. Under-18s are supported through a guardian-mediated account model, see our Privacy Policy for the safeguarding detail. Clubs, leagues and counties may register accounts on behalf of their committee members.

Your account

• You are responsible for the information you submit and for keeping your sign-in credentials secure.
• Where you act as a committee officer for a club, league or county, you confirm you are authorised to do so by that organisation.
• You agree not to misrepresent your identity, your role, or your affiliation with a club, league or county.

Acceptable use

You agree not to use the platform to harass, defame or harm any other user; to submit unlawful, abusive, discriminatory or child-endangering content; to reverse-engineer or scrape the service; to circumvent safeguarding controls; or to interfere with the platform’s integrity, security or availability. We may suspend or terminate accounts that breach this section.

Content moderation

Public free-text fields on the platform (such as player bios, club descriptions and friendly-game titles) pass through automated moderation before publication. We may also remove content reported by safeguarding officers or by Badminton England. See the Privacy Policy for how moderation decisions are logged.

Payments, subscriptions and pricing

Where a club, league or county subscribes to a paid plan, the fees, billing cycle and cancellation terms are confirmed at the point of subscription. Player accounts are free. Payment processing is handled by a regulated third-party processor; we do not store full card numbers.

Your content and your data

You retain ownership of the information you upload. By using the platform you grant us the limited licence we need to display, process and back up that content so the service can run. Your data rights, including portability, correction and erasure, are detailed in our Privacy Policy.

Service availability

We aim for high availability but the platform is provided “as is” without warranty of uninterrupted operation. We may carry out maintenance, suspend access for security reasons, or modify features. Where a paid plan includes a service-level commitment, that commitment is set out in the relevant order document.

Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded under UK law (including for death or personal injury caused by negligence, or for fraud). Subject to that, our total liability for any matter relating to the service is limited to the fees you have paid us in the twelve months before the matter arose. We are not liable for indirect or consequential losses.

Changes to these Terms

We may update these Terms from time to time. Material changes will be flagged on the platform or notified by email at least 14 days before they take effect. Continued use after that point constitutes acceptance.

Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising under or in connection with them.

Contact

Questions about these Terms? Email hello@badmintonclubhouse.com. For data-protection matters, see our Privacy Policy.