Member Management Overview

The Members section is where you manage all aspects of your club membership. Committee members have full access to view member details, edit information, and perform bulk operations.

Accessing Member Management

Navigate to Admin > Members from the sidebar to access the member directory.

Member Directory Features

Member Statistics

At the top of the page, you'll see summary statistics showing your membership breakdown by status:

• Active - Members with current, valid memberships
• Pending - Members awaiting payment or verification
• Expiring - Members whose membership is due to expire soon
• Lapsed - Members whose membership has expired

Member List

The main table displays members with key information. The default columns are:

• Name - Member's full name with age category (sortable)
• Email - Contact email address (sortable)
• Gender - Male or Female (sortable)
• Status - Membership status (Active, Pending, Expired, Suspended) (sortable)
• Profile - Whether their profile is complete or incomplete (sortable)
• Level - Player skill level for club sessions (sortable)
• Teams - Which teams the member belongs to

Most columns are sortable - click a column header to sort ascending, click again for descending.

Customising Table Columns

You can choose which columns appear in the members table using the Columns button in the toolbar (between Filters and the view mode toggle).

To show or hide columns:

1. Click the Columns button in the toolbar
2. A popover appears with checkboxes for all available columns
3. Tick or untick columns to show or hide them
4. Changes apply immediately and are saved for your club

Available columns include:

| Column | Description |

|--------|-------------|

| Photo | Member's profile photo (always visible) |

| Name | Full name with age category (always visible) |

| Email | Contact email address |

| Gender | Male or Female |

| Status | Membership status |

| Profile | Profile completeness |

| Level | Player skill level |

| Teams | Team memberships |

| Phone | Contact phone number |

| Date of Birth | Member's date of birth |

| Age Category | Senior, Junior, etc. |

| Membership | Membership tier name |

| Expiry Date | When membership expires |

| Tags | Applied tags |

| Roles | Assigned committee roles |

| Joined | Date the member was created |

| Invite Status | Whether they have been invited to log in |

| Availability | General availability status |

| Address | City from their address |

| Emergency Contact | Emergency contact name |

| Years Playing | How long they have been playing badminton |

If your club has custom fields configured (see Custom Fields), these also appear in the column chooser under a separate "Custom Fields" section.

Photo and Name are always visible and cannot be hidden.

To restore the default column layout, click Reset to default at the bottom of the popover.

Note: Column preferences are saved at the club level, so all committee members see the same columns.

Member Actions

Click on any member row to access their full profile, or use the actions menu (...) on each row to:

• View member profile
• Edit member details
• Send invitation email
• View activity history

Viewing and Editing Members

Member Profile Page

Click on any member to view their full profile. The profile page shows:

• Header: Photo, name, status badge, and contact information
• Quick Actions: Common actions like assign to team, change membership
• Tabs: Overview, Statistics, Notes, and History

Editing a Member

To edit a member's information:

1. Open the member's profile page
2. Click the Edit Member button in the header
3. The page switches to edit mode - the layout remains the same but fields become editable
4. Make your changes across the various sections:

- Personal information (name, contact details, gender, address)

- Membership details (type, status, dates)

- Emergency contact information

- Badminton profile (BE number, BE profile link)

- Badminton experience and medical notes

- Consent settings (GDPR, photo consent)

1. Click Save Changes to save, or Cancel to discard changes

Note: While in edit mode, you cannot switch to other tabs (Statistics, Notes, History). Save or cancel your changes first.

Badminton Profile

The Badminton Profile section stores badminton-specific details:

• BE Number - The member's Badminton England membership number
• BE Profile URL - A link to their Badminton England tournament profile (clickable in view mode)

These fields are optional and can be filled in by committee members when editing a member's profile.

Uploading a Profile Photo

To add or change a member's photo:

1. Click Edit Member to enter edit mode
2. Hover over the avatar - a camera icon appears
3. Click the avatar to upload a new photo
4. Select an image file from your computer
5. The photo uploads immediately

Quick Actions

The member profile includes quick action buttons for common tasks:

• Assign Team: Add the member to a team
• Change Membership: Update their membership category
• Renew Membership: Extend their membership period
• Send Email: Open the email dialog to contact the member

Quick Actions

The page header provides quick access buttons:

• Add Member - Manually create a new member record
• Import CSV - Bulk import members from a spreadsheet

Member Statuses Explained

Understanding member statuses helps you manage your roster effectively:

| Status | Description |

|--------|-------------|

| Active | Member in good standing with current membership |

| Pending | Awaiting payment, verification, or other action |

| Expired | Membership has lapsed and needs renewal |

| Suspended | Temporarily restricted (e.g., for code of conduct issues) |

| Archived | Removed from active roster but records retained |

Profile Completeness

Members can have complete or incomplete profiles:

• Complete - All required information has been provided
• Incomplete - Missing required fields like contact details or emergency contact

Incomplete profiles affect your ability to communicate with members and meet safeguarding requirements.

Invitation Status

Track whether members have been invited to create their login:

• Invited - Login invitation has been sent
• Not Invited - No invitation sent yet (useful for imported members)

You can filter by invitation status to easily send invitations to new imports.

Tips for Member Management

1. Keep profiles complete - Regularly filter for incomplete profiles and follow up with members
2. Monitor expiring memberships - Use status filters to identify members needing renewal reminders
3. Use tags for organization - Apply tags to group members for easier communication
4. Export for reports - Use filtered exports to generate reports for committee meetings
5. Archive don't delete - When members leave, archive rather than delete to maintain historical records

Related Topics

• Importing Members from CSV
• Exporting Members to CSV
• Filtering and Searching Members