Your notification inbox

Every notification Badminton Clubhouse sends you — payment requests, event invitations, application updates, family alerts — also lands in your in-app inbox. You can find it in two places:

1. The bell icon in the top bar. A badge shows how many unread notifications you have. Click the bell to open a tray with your most recent alerts.
2. The full inbox page at My account → Notifications → Inbox.

The bell tray

Click the bell to see your most recent notifications without leaving the page you're on.

• Unread items are highlighted with a small dot and a coloured stripe down the side.
• Click a notification to jump to the relevant page (the event, the payment, the application). The notification is marked as read automatically.
• "Mark all read" clears the unread badge for every notification at once.
• "View all notifications" opens the full inbox page.

The full inbox page

Visit /me/notifications for the complete history.

The page has two tabs:

• Inbox — every notification, newest first. Filter by category (Payments, Events, Account & lifecycle, Social, Safety) using the dropdown.
• Preferences — control how each kind of notification reaches you (email, push, both, or neither). See your notification preferences below.

Categories

Notifications are grouped into five categories:

• Account & lifecycle — applications, invitations, membership changes, account claims.
• Payments — payment requests, reminders, receipts, cancellations.
• Events — invitations, RSVPs, cancellations.
• Social — leave requests, member changes, club announcements, family invitations.
• Safety — safeguarding alerts that we always send to keep accounts safe. These can't be turned off.

Read state

A notification becomes "read" the moment you click it from the bell tray or the inbox page. You can also mark everything as read at once with the Mark all read button.

The bell badge counts only unread notifications. We refresh the count automatically every minute while you have the tab open.

Where each notification takes you

• Payment notifications → your club's Finances page
• Event notifications → the event in the Calendar
• Application notifications → the application status (yours, or the committee review queue)
• Invitation notifications → your Invitations page
• Membership notifications → your Profile
• Family / safety notifications → your Family page
• Announcement notifications → the club Announcements page

If a notification's source has been deleted, you'll be taken to the relevant landing page instead.

Preferences

The Preferences tab on the same page lets you choose which channels — email and/or push — to receive each kind of notification on. The bell tray and the inbox page are not channels; every notification we generate appears here regardless of your channel preferences.

Some "transactional" notifications (welfare alerts, account-claim links) are always delivered on every channel — they're locked on for safety.

Troubleshooting

The bell badge doesn't update right away.

The badge polls every 60 seconds. Refresh the page if you need the freshest count immediately.

I clicked a notification but the page wasn't relevant.

The destination is determined when the notification was created. If the underlying record (event, payment, etc.) has been deleted, we land you on the relevant home page instead.

I want fewer emails.

Open Notifications → Preferences and turn off the email switch for any kind. Push is on a separate switch — turning email off does not turn off push.