Deleting Your Account
How to permanently delete your Badminton Clubhouse account, and what happens if you guardian a child
Deleting Your Account
You can permanently delete your Badminton Clubhouse account at any time from your profile page. Deletion removes your personal data across the platform and ends your membership at every club you belong to. This article covers what gets deleted, what doesn't, and the special handling for guardians of junior players.
Warning: Account deletion is permanent. Once it's done, your data can't be recovered.
How to Delete Your Account
- Go to Profile in your
/mesidebar (/me/profile). - Scroll to the Danger Zone card at the bottom of the page.
- Tap Delete Account.
- Read the consequences listed in the dialog.
- Tap Yes, Delete My Account to confirm.
You'll be signed out and returned to the public landing page.
What Gets Deleted
When you confirm deletion, the platform removes:
Personal data- Your player profile, contact details, and profile photo.
- Your sign-in credentials and session.
- Your notification preferences and consents.
- Your roster entry at every club you belong to.
- Any committee roles, team assignments, availability, tags, and emergency contacts attached to those memberships.
- Your match history and casual play sessions at every club.
- Pending invitations sent to your email address (these are revoked).
- Your guardian links to any dependents you manage. (Junior profiles you sole-guardian are protected — see below.)
What Deletion Doesn't Do
- It does not cancel direct debits, standing orders, or external payments — please cancel those with your bank.
- It does not remove records that clubs are legally required to retain (for example, safeguarding incident logs or finance audit trails).
If You Look After a Junior
The platform handles guardian relationships carefully. What happens depends on whether the child has another guardian on file:
Co-guardian on file
If a child has a second guardian (typically the other parent), only your guardian link is removed. The child's profile, club memberships, and history all stay — the co-guardian retains access.
Sole guardian — deletion is paused
If you are the only guardian for one or more children, the platform stops mid-deletion and shows you a dialog explaining what's at stake. It lists the affected children by name, and offers two paths.
#### Option 1 — Manage the children first (recommended)
The dialog includes a Manage these children button that takes you to your Family page. From there you can:
- Invite a co-guardian (the other parent or another responsible adult), so they can take over.
- Or transfer guardianship by adding the new guardian and revoking your own link.
Once another active guardian is in place for every affected child, come back to Profile → Delete Account and the deletion will go through normally.
#### Option 2 — Delete account AND remove children
If there's no co-guardian and the children's records should be deleted with you, the dialog offers a destructive Delete account AND remove children path. Tapping it opens a final confirmation that lists each child by name — for example:
This will permanently delete Maya and Jonah along with your own account. Their profile, club memberships, match history and contact details will be removed and cannot be recovered.
You'll need to confirm a second time before anything is deleted.
Tip: Adding a co-guardian first (Option 1) is almost always preferable. It lets your child stay on the platform under another adult's care, which keeps their match history, club memberships, and team assignments intact.
After Deletion
- A confirmation toast tells you what was removed (your account, plus any guardian links unlinked or junior profiles deleted).
- You're signed out and your session ends.
- You can sign up again later with the same or a different email if you change your mind, but the previous account's data won't come back.
Telling Your Club First
You don't have to tell anyone before deleting, but it's a courtesy — especially if you're in the middle of a season or have upcoming match commitments. Let your captain or committee know so they can re-plan around you.