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Becoming a service provider

Anyone can self-declare as a coach, umpire, stringer, photographer, or other service provider, no invitation required.

5 min read
Updated 22 days ago
For Members
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Becoming a service provider

Anyone signed in to Badminton Clubhouse can become a service provider. You do not need an invitation from a club. Open Services → My Services in the sidebar and you can set yourself up in a couple of minutes.

Services include coaching, stringing, umpiring, refereeing, line judging, service judging, tournament refereeing, photography, physiotherapy, sports psychology, S&C coaching, and nutrition.

If you'd like to manage day-to-day deployments, credentials, and CPD as well, see Your service-provider profile.

Step 1: Claim your profile

When you first visit /me/services with no profile yet, you'll see a Claim your profile form:

  • Display name: what people see when they find you. Defaults to your account name; change it to a stage / professional name if you prefer.
  • Public handle (optional, but required before you can be found publicly): a unique short ID like @paulking. Lowercase letters, numbers, underscore, and hyphen only, 3–32 characters. You can add or change the handle later.
  • Short bio (optional): a sentence or two about who you are and what you offer.
  • Postcode (optional): only the outward part (e.g. LE10) is ever shown publicly. The full postcode stays private and is only used for distance matching.
  • Website (optional): one public link for everything you offer (your own site, a booking page, a socials hub). It shows on your public profile and applies to every service you offer, not just one. Enter a full https://… URL.

Save the form and your service-provider profile is created. To change anything later, press Edit on the profile card on /me/services: display name, handle, bio, postcode, and website are all edited together and saved in one go.

Your profile isn't live until you offer at least one service. Until then it shows as Not live, the public View link is hidden, and you can't make yourself "available" (there'd be nothing to show). Add a service (Step 2) and your public page at /services/p/your-handle goes live.

Step 2: Add services

On the Your services card, press Add a service and pick from the registry: coaching, stringing, umpiring, photography, and so on. You can add as many as you like, and add more later.

Each service is private by default. Adding a service does not put you on the public listings until you flip the per-service Public toggle.

Step 3: Per-service controls

Every service you offer has three independent controls:

  • Public toggle: off by default. Turn it on when you're ready to be found at /services//. Turn it off any time to disappear from public listings without removing the service.
  • Status: one of:
- Active: you're taking work.

- Sabbatical: temporarily not taking new work, but the service stays on your profile.

- Retired: you no longer offer this service. Stays on your profile for history; doesn't appear in public listings.

  • Remove: permanently deletes the service and everything attached to it: every club engagement tied to it, and, for Coaching: your coaching details, qualifications, and CPD log. This can't be undone, and adding the service back later starts you from scratch. Use Remove only if you added a service by mistake; if you've simply stopped offering it for now, prefer Retired (or Sabbatical), which keeps your details intact.

This lets you, for example, keep coaching active and public while marking stringing as sabbatical for a few months.

The master Pause Availability switch

Above the per-service list there's a single Pause availability button on the profile card. Press it and everything is hidden at once: every public service becomes invisible, your profile shows an "availability paused" badge, but nothing is deleted or changed underneath. Press Resume availability and your previous settings come straight back.

Use this when you go on holiday, are injured, or just need a break. It's a single switch: you don't need to flip each service one at a time.

What people see on your public profile

Anyone (signed in or not) who lands on /services// sees:

  • Your display name and bio
  • Your website link, if you've added one
  • The outward part of your postcode (never the full one)
  • The services you've marked public, and your current status on each
  • Any badges from clubs that have engaged you (see endorsements below)
  • A caveat-emptor disclaimer explaining that Badminton Clubhouse does not verify qualifications, insurance, DBS status, or any other credential; that's between you and the person engaging you
Important: Self-declared service profiles are exactly that: self-declared. We do not check your level, your DBS status, or your insurance. If you're representing yourself to the public, please be accurate about what you offer.

Endorsement badges

When a club, association, or county engages you for work, they can endorse you, either automatically (by accepting your invitation through the platform) or manually (by an admin entering your @handle). Endorsements appear as badges on your public profile.

An endorsement means a tenant has done work with you and is willing to say so publicly. It is not a verification of your qualifications. It only confirms that the endorsing club / association / county has formally engaged you.

Endorsements also affect sort order: providers with more endorsements rank higher on the public /services/ listing for the area.

You don't need to do anything to receive endorsements, they're applied by the engaging club from their own admin area. See Endorsing service providers as a club for the committee side.

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